Terms of Service
Welcome to SkillRise. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our platform.
These Terms of Service govern your use of our website and the services offered by SkillRise. Our services are designed to provide AI education and training. By using our platform, you acknowledge that you have read, understood, and agreed to these terms.
SkillRise reserves the right to modify or update these terms at any time. We encourage you to review these terms periodically to stay informed about any changes. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.
To access certain features of the SkillRise platform, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
Our services are intended for individuals aged 18 and older. By using our services, you represent that you meet this age requirement. If you are using our services on behalf of an organization, you warrant that you have the authority to bind that organization to these terms.
All content provided on SkillRise, including but not limited to text, graphics, and software, is the intellectual property of SkillRise or its licensors. You may not reproduce, distribute, or create derivative works from any content without our express written consent.
While we strive to provide accurate and up-to-date information, SkillRise does not warrant or guarantee the accuracy, completeness, or reliability of any content on our platform. You acknowledge that your use of such information is at your own risk.
SkillRise may offer links to third-party websites for your convenience. However, we do not endorse or have control over the content of these websites. We are not responsible for any damages or losses resulting from your use of these external sites.
In the event of disputes arising from your use of our services, these terms shall be governed by the laws of Switzerland. You agree to submit to the exclusive jurisdiction of the courts located in Genève.
If you have any questions regarding these terms, please contact us at help@skillriseplus.com or call us at +41 22 320 23 07. Our office is located at Rue des Savoises 19, 1205 Genève, Switzerland.
Terms of Return
At SkillRise, we are committed to providing you with high-quality AI education and training resources. We understand that sometimes a purchase may not meet your expectations, and we want to make the return process as easy and straightforward as possible.
If you are not completely satisfied with your purchase, you may return it within 30 days of the original purchase date. To initiate a return, please contact our customer service team via email at help@skillriseplus.com or by phone at +41 22 320 23 07 .
Eligibility for Returns
- Products must be in their original condition, unused and unmarked.
- Digital products such as online courses, eBooks, or software are eligible for return only if they have not been accessed or downloaded.
- Items must be returned with all original packaging, manuals, and accessories included.
Returns will be processed after we receive the returned items and verify their condition. Please allow up to 14 business days for the processing of your return and refund. Refunds will be issued to the original payment method used at the time of purchase.
Return Shipping
Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect item sent, defective product). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
SkillRise is not liable for any lost or damaged items during the return shipping process.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the unwanted item for a refund and place a new order for the desired product.
Contact Us
If you have any questions regarding our terms of return or need assistance with the return process, do not hesitate to reach out to us. Our customer service team is here to help you from Monday to Friday, 9 AM to 5 PM CET.
Address: Rue des Savoises 19, 1205 Genève, Switzerland